Happy Holidays!

Happy Holidays from the Conference Group! We wish you a Joyous Christmas and a Happy and Prosperous New Year!

We truly value our partners and realize that you all are a key ingredient of our success. We hope to be that for you in 2009 and beyond!

Happy Holidays from all of us at the Conference Group!

Welcome Calls

Did you know we call your customers?

That’s right… within days of their first use of our service, we call them to see how their experience was, and answer any questions they may have. We may even walk away from that call with a few more conference card orders! This is just one more way we differentiate ourselves in an increasingly commoditized space.
For more information on any of our services, contact us on 877-716-8255 or agents@conferencegroup.com.

Blast Dial & U-Blast (New)

What can *92 do for you? New and Improved!

You may remember from a previous post that *92 activates our Blast Dial feature within a reservationless conference. Once this feature is enabled, one way to take advantage of this service requires the conference leader to provide us with a list of names and phone numbers to include in the Blast Dial list. Conference leader may press *92 to initiate the dial outs to the participants.

Our latest enhancement to this service is called “U-Blast”. Our new U-Blast portal enables conference leaders to manage their dial out list via a secure web page. With a valid login and passcode, the list of participants may be modified as needed, 24 hours a day.
For more information on *92 or U-Blast, or to activate these features for any of your existing customers, contact us on 877-716-8255 or agents@conferencegroup.com.

International Conferencing

The Conference Group offers one of the most comprehensive International conferencing platforms in the industry. With over 50 International Toll Free access numbers, your clients can enjoy global, reservationless, toll-free access.

If we do not offer a toll free number from a particular country, we offer the conference leaders two options: leader dial-out at new reduced rates, or operator dial-out at an additional charge. Either option ensures conference access from anywhere in the world.

For more information on our services or agent program, please contact us on 877-716-8255 or agents@conferencegroup.com.

Ordering cards-How to do it for existing clients

Want to increase conferencing use for your existing clients? Offer them additional conference cards for other people in their office.

To request additional conference cards from the Conference Group, simply email us at csr@conferencegroup.com with client’s account number and the names and email addresses of the people to receive a new conference card. Your clients will receive an email within 24 business hours and their new card within 3-5 business days. Do this and watch your commissions grow!

For more information on any of our services, please contact us at 877-716-8255 or agents@conferencegroup.com.

"Submit Client" Process

OK… I have a client who wants a conferencing account. Now what do I do?

You can submit a client for set-up 24/7 by clicking on http://www.conferencegroup.com/forms/client.html, or visiting www.conferencegroup.com and selecting “Agent Resource Center”, then “Submit Client”.

For more information on submitting a client, please contact us on 877-716-8255 or agents@conferencegroup.com.

Listen to Greg Plum's interview about Video Conferencing

TMCnet interviewed Greg Plum, our Channel Manager, to learn about our new video-over-IP service. To listen, click here.

For more information on ReadyShow® Video, contact us on 877-716-8255 or agents@conferencegroup.com.