Friday, August 30, 2013

More Special Agents Wanted!



                Exciting things are happening at the Conference Group as they will be exhibiting at the Cloud Partners Show September 11th - 14th  in Chicago, IL.  Channel Manager, Caroline Rogers will be seeking out "Special Agents" as they are expanding their partners in the channel.  "We give our agents and resellers not only leading communications and conferencing solutions, but a dedicated support team!", says Caroline Rogers.   Whether it's Audio, Video or Web conferencing, the Conference Group is always striving to produce innovative tools and services that are going to challenge the competition!  New tools for partners and users are expected to be showcased during the expo. 

                 As usual, the Conference Group will be giving out lots of cool FREE stuff, so make sure to stop by their booth #526 and grab some TCG swag!  There will also be a chance to win a new state of the art infrared keyboard!  The first 10 agents/resellers that sign up with the Conference Group, will receive their very own special Agent T-Shirt!  If you are interesting in becoming an agent you may visit www.conferencegroup.com/partners for more information.

See you all there!! 
- Caroline
Direct:  302-530-1666
crogers@conferencegroup.com

Friday, August 16, 2013

.025 - You Can Sell It!



Many of you have contacted me in regards to the pricing listed on our website.  All agents can sell this product. The product is our Together Talk and it comes at a great rate of .025/minute/line.
There is a difference between this product and our standard Reservationless, which is what most of you sell.

With Together Talk your customers are limited on star features, capped at 99 participants and will not have recording capabilities.  This product is designed for quick on-the-fly conferences and delivers the same quality as our Reservationless.   Call me today for your buy rates!

Caroline Rogers
Channel Manager
302-530-1666

Tuesday, August 6, 2013

In a Minute...


How many times have you all asked me about the audio conferencing calling plans? I know I’ve joked and said “in a minute”.. well the minute is here!   We have opened the doors for agents to sell our Minute Plans!

Take a look at this!
There are some caveats to these audio conference packages.  The client will be limited on the (*) features.   

What is included?:
  • Customer Service
  • Attendance Reports via the Dashboard
  • U.S. Toll-free access
  • Leader Hang-up
  • Music Security
  • Entry/Exit Tones
Any overage is billed at $.05 per minute/per line.

Agents, contact me for your buy rates on these packages today!

Caroline Rogers
877-716-8255 x78253
or 302-530-1666

Friday, July 19, 2013

...It Just Got Real!


H.R 2643- it’s getting real ya’ll!  :) 

Not often do you find me discussing politics since it’s a very touchy subject, but in the news this week, there was an interesting article on Govermentvideo.com, discussing the importance of video conferencing and spending.  http://www.governmentvideo.com/article/house-bill-seeks-to-increase-us-agencies%E2%80%99-use-of-video-conferencing/114593

The  house bill “Stay in Place, cut the waste” has been introduced (H.R 2643) that is requesting the director of the OMB to review how much the federal agency has reduced travel expenses by the use of Video Conferencing as directed by the existing President and OMB orders and as required by the Federal Law.   Furthermore, a bill already in place requires by fiscal year 2017, for Video Conferencing to achieve a 50% reduction in travel from year 2013.

What does this mean for you, our agents and of course your customers?  Long distance communication is a critical factor for many modern organizations, which must efficiently connect with virtual teams and remote workers on a timely basis. Face-to-face meetings just don't make much sense, when employees or clients are located hundreds or thousands of miles away. When businesses need a cost-effective way to bring everyone together, video conferencing offers the perfect solution. By removing the need for travel, this modern way of doing business lowers overhead, while also increasing efficiency by offering quicker results. In short: video conferencing helps organizations save money.  With our Mega Meeting and Vidyo products, you have two choices of video conferencing that can fit the need of your client.   Need to video blast out to 200 people?  Mega Meeting can accomplish this!  Need to have HD video for medical demonstrations?  Vidyo accomplishes that!   

Call me today to discuss your opportunity and let’s get a demo out to your client!

- Caroline 
the Conference Group
crogers@conferencegroup.com 
877-716-8255 x 78253

Thursday, June 20, 2013

NEW Conference Group Online Billing Center!


You've heard it before, but we will say it again "We're Easy"!

Effective this month, clients are now able to pay their bill online with our new Billing Center.  If they received an invoice this month, they saw the below notice on their invoice.  If not, they will be receiving an email letting them know it is available.


Features include:
Pay bill immediately online via major credit card or checking account (eCheck)
Manage payment options securely
Schedule one-time or reoccurring payments Search and review previous bill history

All clients wanting to use the Conference Group Billing Center must register at https://www.conferenceinvoice.com/login/Register.aspx. 

Along with our new bill pay option TCG will also be sending out monthly past due emails.  This friendly email will go out to your client the 15th of each month for those that are over 30 days past due.  The email will include convenient  links for paying online.  The first of these emails was sent out June 18th. 

Any questions you can contact me or billing@conferencegroup.com.


Caroline Rogers
Channel Manager
302-530-1666

Friday, May 31, 2013

How Are You Doing With SEO?


Occasionally I get calls from our agents who want to know how we are doing with SEO (search engine optimization) and how we drive business to our site...  Well, here's what I think!

First, if it wasn’t for our brilliant Marketing team, we’d be lost!   Luckily, this is a part of the business that I don’t run, and for good reason!  However, we can help you keep your content fresh and new for your clients with the Conference Group social media channels!  That's right, I'm talking about Twitter, Facebook, LinkedIn, Google+ and YouTube!  If you are not currently following us on these networks, you may want to.  Agents can keep on top of everything going on at the Conference Group from new product releases to free giveaways!  As well as upgrades to services, sneak peeks of what's to come, TCG blog posts, how-to videos, charity events, new promotions, where we going (ex: trade shows, exhibits, conferences etc.) and just about anything you ever wanted to know about us and our team.  (Besides my blog of course!) Much of this content should be things that your clients are also interested in, so please share, like, retweet, +1, comment, post, email or any other type of action that would allow you to share our information with your clients. If nothing else, this will help you have more to talk about with your clients.

With that said, we’ve also added a new section to our website - Testimonials.  Our clients are always talking about how great we are, so why not let others hear it too!   http://www.conferencegroup.com/about-us/testimonials.aspx!

Summer is upon us and many of you will be taking a small break to join the family in vacation and holidays- don’t forget your video conferencing!  You can always stay in touch with your clients and potential clients, even if you're at the beach or the mountains!  :)

- Caroline
877-716-8255 x78253
or Twitter @tcgchannel

Tuesday, May 14, 2013

Are You Tired of Hearing About Video Conferencing Yet?


Are you tired of me talking about video conferencing yet?  As much as I would like to be discussing the NBA play-offs (I’m a Bull’s fan) it’s not making me nor you any  $$… but what is?  Video!
If you got the latest addition of Conferencing News, you would see that it’s heavily covering video conferencing.  Looking out about 6-12 months is when the video world is going to explode.   What is causing this shift?

           1.  BYOD (Bring Your Own Device)- there’s that word again.  I’ve mentioned it many times. IT departments are digging BYOD.  People are now accustomed to having technical solutions at home, they are use to desktop solutions and apps.  IT departments are positively responding to features such as forward facing cameras.  This makes video conferencing an attractive prospect for enhancing BYOD.

           2.  Collaboration- it’s here.  It’s no longer a buzz word.  People are now sharing as well as collaborating.  In the past, people would speak on the phone and then follow up on email.  Today- this is happening together.  This shift is due to the fact that people are naturally collaborating in their personal lives.  We now use desktop and mobile video conferencing to chat, share internet links, photos, collaborate on documents, etc.  Video Conferencing allows a platform for these team collaboration spaces to take place and businesses are realizing they are effective, productive, efficient and convenient.  

       3.  Interop, Interop, Interop- there’s this word again too….. The video conferencing industry has always been particularly closed forcing businesses to commit to one vendor for long periods of time… that is gone!  Barriers are being broken by the convergence of telecom.  Businesses seek non-proprietary open solutions.  What this means is today, video is a thing you do vs. being a place you’d go to.  (like a conference room).

Agents, do you realize you can give your prospect free demo for a 7 days?  Let’s put these products in their hands, let them test drive.   Give me a call.  877-716-8255 x78253

-          Caroline