Showing posts with label Web Conference. Show all posts
Showing posts with label Web Conference. Show all posts

Monday, April 1, 2013

The Anatomy of a Virtual Meeting




The Anatomy of a Virtual Meeting

Like the human body, a conference call will only function at top capacity when all organs, limbs, and brain power are in sync. Whether you use client controlled features or have our support professionals administer software operations, for smooth running, every element of your webinar, audio, or video conference serves a vital role.

The speaker or person facilitating the virtual experience is essentially the “brain” power, transferring information to the limbs and giving corporal commands. The “head” is responsible for maintaining timing, creating decent content, and interacting with the participants.

When you lead a webinar, think beginning, middle, and end.

First and foremost, know which of our features are applicable to your goal. Emphasize from the beginning if you want feedback, encourage them to use certain technology “lifelines” for communication throughout the meeting, and decide if your ending will be open to Q&A time or maybe an invitation to email inquiries.

Attendees may take advantage of our interactivity options; this is especially beneficial when the group is large. Live voices, back and forth, can be impractical. When this is the case, invite members to use technology solutions: email, live chat, or IM. As for the one spearheading, use these aids to your benefit.

           Participant Greeting & Screening
           Dedicated Operator
           Toll-free Access

Prior to the conference, figure out how many will be attending. This is important because groups with more than 125 participants may require additional lines. When setting up, dial in 5-10 minutes earlier using the Leader Code provided on the back of your card and decide if your meeting should be recorded.

We guarantee 24/7 assistance to ensure your virtual experience is optimum, but maintaining transparency with your attendees by communicating our feature availabilities to them will make for smooth anatomical function.

Friday, September 21, 2012

Here's a "Sneak Peek" of What's New at TCG!


Something new is in the air!!  As our continued commitment to be a “turn-key” solution for you and your clients, the Conference Group will be offering a new and improved Admin Customer Dashboard!  Control all your conference cards and users in one centralized location!  Add, edit and/or delete audio conference cards as well as web conferences.  Manage and update account information, view conference call reports, download conference recordings and more!  




For a demo of our New Admin Dashboard, please contact Caroline Rogers @ caroline.rogers@conferencegroup.com or 877-716-8255  x78253.  You may also follow us on Twitter @TCGChannel for the most up to date information on new products and free stuff!