Which Video is For You?

MegaMeeting vs. Vidyo:

Recently I attended additional “video conferencing” training to understand and learn more about the differences between our MegaMeeting and Vidyo products.   Of course they both come highly recommended, so which one is best for your business needs?  

MegaMeeting is a web- based video conferencing product that does not require downloads.  It’s compatible on all browsers and operating systems.  Vidyo is also a web-based conferencing product but requires a license download.  What makes Vidyo unique from other web based products is that it will support legacy IP room systems, laptops and desktops all in one.  What this means is customers using Vidyo can have up to 15 IP room connections and 5 laptop/desktop connections all on one video conference.  But it doesn’t stop there!   You can also add up to 200 video feeds for one call!  MegaMeeting is just as robust allowing up to 20 participants with the ability to view 16 simultaneous desktop video feeds.  

Need to start your meeting from your tablet or smartphone, no problem!  Vidyo allows customers to start or participate from any tablet, android or iPhone.   Web conferencing tools such as file transfer, pointer, annotation and polling are all available with our  MegaMeeting video conferencing.  If your video meeting needs to be recorded, then MegaMeeting will best fit your need.

When it comes to multiple presenters, application/desktop sharing, chat and roster with controls along with one-way or multi-point video both MegaMeeting and Vidyo  are a great fit.  So what do you, our TCG agent need to do?  Give me a call, let’s discuss the opportunity and do a demo!   I am finding that showing both products to the customer  allows them to make a more educated decision, better yet; allows me to set up a MegaMeeting Demo for them to use for 5 days for FREE!!

- Caroline  

caroline.rogers@conferencegroup.com

877-716-8255 x78253

Happy Thanksgiving!

As the Conference Group takes the next two days to enjoy with our families, I would also like to wish each and everyone one of you a very Happy Thanksgiving.

We are truly thankful for your business and partnership!

Gooble Gooble!

Don't forget!  Our Customer Service Team is still available 24/7 if you need them! - Even on Thanksgiving and Black Friday...  :)

-Caroline

How do you Spread the Word?

I feel like I can’t get the word out loud enough or fast enough for everyone to hear…. With the recent disasters in the North East, Video Conferencing has played a large role in day to day business.  (Of course, this pertains to those with power and internet service.)  May I first say that you have all been on our minds at the Conference Group and we hope you and your families are safe.   

During hurricane Sandy, I was luckily able to attend two video calls to assist an agent thanks to Video Conferencing.  He was flying out the following day, and of course, was unable to get out of the airport.    It has now become eminent to be able to communicate and share news, ideas, problems, emergency information and opportunities as they occur.  In order to compete with challenging business environments and remain up to date on new product development, promotion, and projection opportunities, video collaboration is essential. Face to Face communication is becoming increasingly important in order to establish a rapport with client, customers, and co-workers.  Video Conferencing is playing a vital role in serving and facilitating small to midsize and enterprise organizations with a tailored solution for real-time information transfer, knowledge sharing, trainings, and presentations.
The Conference Group Video Conferencing offers:

• Instant Face-to-Face video chat with voice and video
• Document Sharing through upload and online publishing
• Video demonstrations of software applications
• Screencast of desktop screen to a distant audience
• Collaborative editing and manipulation of shared content 

I challenge all of TCG’s agents to take face-to-face online communication to a new level.
If I have not contacted you yet about a demo, I will be!!  Look forward to SEEING you all soon! :)  

- Caroline

5 Ways to Make Your Conference Call "Count"

1.  Send Invitations with the Outlook Plug-in
    Download the Outlook Plug-in and send meeting invitations easily!  All you need is the participant's name, email and possibly "blood type". :)
2.  Download Group-e
    Take the "fear" out of conferencing by downloading Group-e, our FREE mobile app!  Store all your meeting info in one location and connect to your conference call in a snap!
3.  Enhance Your Meeting with VideoConferencing
    For those of you who can't see your "reflection", try adding a webcam and video conferencing to your meeting to increase interaction.  The Conference Group has many options to choose from!
4.  Record Your Conference
    Now this is something you can really "sink your teeth into"!  Record your event for easy access to audio conferencing, web conferencing or video conferencing meetings in the future.
5.  Review Attendance Reports & Follow-Up
    Log-in to our Customer Dashboard to view your attendance reports.  Determine who attended and who missed the conference call event.  Even though it may be a "pain in the neck", follow-up with participants after the meeting.  Send .mp3 links of the recording to people who were unable to attend, as well as any notes or action items from the meeting.

"Fang" you very much for your interest in our blog and Happy Halloween!  :)

Check out how we get in the Halloween spirit by following us on Twitter, Facebook, LinkedIn, or Google+!  Plus, get exclusive access to new products and promotions!

The "New" Agent

I just got back from Austin, TX and the CvxExpo / ITEXPO was great!!   Realizing I am no “techie”, and I just learned what BYOD means, I can say that it was an amazingly educational and fun trip!  With the convergence of IT and telecom, its giving way to a new agent.  There comes a tie that our traditional agents need to understand how to adapt and capitalize on this evolution, especially for the survival of their business.  This is where I fit in.

The show had 3 video conferencing sessions and I was lucky enough to be asked to join one of the panels.  On Thursday, October 4^th, I joined Charles Studt with Intelepeer and Scott Whatron with Vidtel to present a session called “Bridging the Video Conferencing Chasm”.  

A quick excerpt “Companies looking to deploy and use video conferencing services often are forced to muddle their way through platforms, disparate standards and an assortment of devices and rooms systems”….. My first thought was “huh?’… But then I started thinking, “why do we make this so hard?” We often wonder why our agents aren’t selling video and I believe it’s because there is a perception of the traditional video conferencing systems that were extremely expensive and complicated.   The video conferencing services we offer eliminate the need for hardware, integrate with existing video conferencing room systems, and are browser-based.  In my world, Agents want to know 3 simple things… Does it work?  Is it user friendly/easy to use? And Do I get paid on it?  With the Conference Group, the answer to these three questions is YES!!

So, why haven’t you contacted the Conference Group about Video Conferencing?  Starting next week, I will be holding additional video conferencing sessions with all of you.  Have your video camera ready and buckle-up; it’s time to get excited and start selling it!

Contact Caroline Rogers at caroline.rogers@conferencegroup.com 
877-716-8255 x78253  or Cell:  302-530-1666

Here's a "Sneak Peek" of What's New at TCG!

Something new is in the air!!  As our continued commitment to be a “turn-key” solution for you and your clients, the Conference Group will be offering a new and improved Admin Customer Dashboard!  Control all your conference cards and users in one centralized location!  Add, edit and/or delete audio conference cards as well as web conferences.  Manage and update account information, view conference call reports, download conference recordings and more!  

For a demo of our New Admin Dashboard, please contact Caroline Rogers @ caroline.rogers@conferencegroup.com or 877-716-8255  x78253.  You may also follow us on Twitter @TCGChannel for the most up to date information on new products and free stuff!

Reality Check!

Have you had a Reality Check lately??...Find out how our Partners write their own check & play our Reality Check Game!  http://www.conferencegroup.com/realitycheck/email/email.html

It's time!  The Channel Partners Expo is happening Sept 12th-14th in Orlando, Florida.  The Conference Group will be rolling out our new and improved Customer Dashboard.  Our clients will be able to control all their calling cards and their users in one centralized location.  They can add, edit or delete new cards, manage and update account information, download recordings and view conference history.  This improvement furthers our commitment to a true "turn-key" solution.  And it gets better!!  For stopping by booth #209, you can enter to win $500.00!!!

For those of you in Orlando, text "play" to 240-343-4824 or play online at www.conferencegroup.com/realitycheck.  After entering, come
by booth #209 for your ticket!!!   Winner will be announced on @TCGChannel Twitter!We look forward in seeing you all there.

Regards,

Caroline
(877) 716-8255 x78253