Wednesday, July 23, 2008

Interested in Private-Label Service?

Interested in making the leap to a private-label service? The Conference Group offers the ability to brand all of our services. Branding can encompass dial-in numbers, web portals, attendance reports, operator greeting and even a web conferencing platform.

For more information on our private-label program, please contact us on 877-716-8255 or
agents@conferencegroup.com.

Wednesday, July 16, 2008

Receive an attendance report after your conference!

The Conference Group provides an attendance report via email to the leader following each conference. Leaders are able to identify conference attendees, entry/exit times and even receive a link to an mp3 file of their conference, if they recorded the call (using the *2 feature).

This service is offered as part of the reservationless service with no additional cost to the customer. If you have any customers who do not yet receive our attendance reports, simply email
csr@conferencegroup.com with the account number, leader name, and the leader’s email address.
For more information on attendance reports or any other features of our reservationless service, please contact us on 877-716-8255 or
agents@conferencegroup.com.

Wednesday, July 9, 2008

How do I set up a new client?

OK… I have a client who wants a conferencing account. Now what do I do?

You can submit a client for set-up 24/7 by clicking on
http://www.conferencegroup.com/forms/client.html, or visiting www.conferencegroup.com and selecting “Agent Resource Center”, then “Submit Client”.
For more information on submitting a client, please contact us on 877-716-8255 or
agents@conferencegroup.com.

Wednesday, July 2, 2008

Did you know…?

The Conference Group emails every new customer you set up. About a week after mailing conference cards to new clients, we send them an email to verify they have received their conference cards via mail.

The Conference Group monitors for first time use. When your customer uses for the first time, we call each person to ensure their first experience was positive and answer any questions they may have. We may even end up sending them an additional card or 2 for other people in their office.

For more information on how the Conference Group supports your sales efforts, please contact us on 877-716-8255 or
agents@conferencegroup.com.