5 Ways to Make Your Conference Call "Count"

1.  Send Invitations with the Outlook Plug-in
    Download the Outlook Plug-in and send meeting invitations easily!  All you need is the participant's name, email and possibly "blood type". :)
2.  Download Group-e
    Take the "fear" out of conferencing by downloading Group-e, our FREE mobile app!  Store all your meeting info in one location and connect to your conference call in a snap!
3.  Enhance Your Meeting with VideoConferencing
    For those of you who can't see your "reflection", try adding a webcam and video conferencing to your meeting to increase interaction.  The Conference Group has many options to choose from!
4.  Record Your Conference
    Now this is something you can really "sink your teeth into"!  Record your event for easy access to audio conferencing, web conferencing or video conferencing meetings in the future.
5.  Review Attendance Reports & Follow-Up
    Log-in to our Customer Dashboard to view your attendance reports.  Determine who attended and who missed the conference call event.  Even though it may be a "pain in the neck", follow-up with participants after the meeting.  Send .mp3 links of the recording to people who were unable to attend, as well as any notes or action items from the meeting.

"Fang" you very much for your interest in our blog and Happy Halloween!  :)

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The "New" Agent

I just got back from Austin, TX and the CvxExpo / ITEXPO was great!!   Realizing I am no “techie”, and I just learned what BYOD means, I can say that it was an amazingly educational and fun trip!  With the convergence of IT and telecom, its giving way to a new agent.  There comes a tie that our traditional agents need to understand how to adapt and capitalize on this evolution, especially for the survival of their business.  This is where I fit in.

The show had 3 video conferencing sessions and I was lucky enough to be asked to join one of the panels.  On Thursday, October 4^th, I joined Charles Studt with Intelepeer and Scott Whatron with Vidtel to present a session called “Bridging the Video Conferencing Chasm”.  

A quick excerpt “Companies looking to deploy and use video conferencing services often are forced to muddle their way through platforms, disparate standards and an assortment of devices and rooms systems”….. My first thought was “huh?’… But then I started thinking, “why do we make this so hard?” We often wonder why our agents aren’t selling video and I believe it’s because there is a perception of the traditional video conferencing systems that were extremely expensive and complicated.   The video conferencing services we offer eliminate the need for hardware, integrate with existing video conferencing room systems, and are browser-based.  In my world, Agents want to know 3 simple things… Does it work?  Is it user friendly/easy to use? And Do I get paid on it?  With the Conference Group, the answer to these three questions is YES!!

So, why haven’t you contacted the Conference Group about Video Conferencing?  Starting next week, I will be holding additional video conferencing sessions with all of you.  Have your video camera ready and buckle-up; it’s time to get excited and start selling it!

Contact Caroline Rogers at caroline.rogers@conferencegroup.com 
877-716-8255 x78253  or Cell:  302-530-1666