Friday, April 26, 2013

Video Conferencing, The New Audio?



This week in Conference News there was an article that was published about how video conferencing is becoming the new audio conferencing. http://www.conferencingnews.com/news/47742.   As you are aware, we sell a couple of video conferencing solutions.   One question you may have is “how do you sell it”?

Self-engage:  The first step in the selling process is to position your company as an early adapter.  Possession is 9/10 of ownership!  You and your team need to fully understand the benefits and challenges of video conferencing.  More importantly it positions you as a credible authority.  The Conference Group, as discussed last week offers our agents a $50.00 credit for the use of our products.

Seeing is believing: Increase your customers comfort level by communications with a video conferencing package.  In other words, get your customer on a system as a demo!  TCG offers demo to potential clients for a week.  USE this!   Studies show that putting the product in the hands of a customer increased sales 30%!
Your company should position video conferencing as a market differentiator; adding video conferencing will differentiate you from your competitor.   Telepresence highlights make it a nice alternative to a traditional conference call:


  • Less business travel
  • Increased communications
  • Ability to communication across many dispersed areas
  • Greater executive availability allowing more time to concentrate on business growth.


Contact me for your $50.00 credit and ask me how we can set up demo’s for your clients!

- Caroline Rogers
crogers@conferencegroup.com
877-716-8255 x 78253

Friday, April 12, 2013

Fifty Dolla Make You Holla!!


In today’s economy $50.00 doesn’t get you far.  You can buy a pair of headphones, maybe a charger for your Iphone or Ipad, possibly a tank of gas.  But did you know that the Conference Group gives you, our agent, one of our most valued resources, the ability to use our services at no cost.  Each month, we credit up to $50 toward any of our services including audio conferencing, Lotus Live Web, MegaMeeting or Vidyo Conferencing. 

We encourage you to take us up on our offer and use this credit to demo our audio conferencing, web conferencing, and video conferencing services or even offer a free trial of MegaMeeting or Lotus Live to your prospects to seal the deal.  This will give them the ability to experience the quality of our bridging service for themselves.  We are sure that once they try us, they will like us!  Contact Caroline Rogers at 302-530-1666 or caroline.rogers@conferencegroup.com for more information on this credit.

Monday, April 1, 2013

The Anatomy of a Virtual Meeting




The Anatomy of a Virtual Meeting

Like the human body, a conference call will only function at top capacity when all organs, limbs, and brain power are in sync. Whether you use client controlled features or have our support professionals administer software operations, for smooth running, every element of your webinar, audio, or video conference serves a vital role.

The speaker or person facilitating the virtual experience is essentially the “brain” power, transferring information to the limbs and giving corporal commands. The “head” is responsible for maintaining timing, creating decent content, and interacting with the participants.

When you lead a webinar, think beginning, middle, and end.

First and foremost, know which of our features are applicable to your goal. Emphasize from the beginning if you want feedback, encourage them to use certain technology “lifelines” for communication throughout the meeting, and decide if your ending will be open to Q&A time or maybe an invitation to email inquiries.

Attendees may take advantage of our interactivity options; this is especially beneficial when the group is large. Live voices, back and forth, can be impractical. When this is the case, invite members to use technology solutions: email, live chat, or IM. As for the one spearheading, use these aids to your benefit.

           Participant Greeting & Screening
           Dedicated Operator
           Toll-free Access

Prior to the conference, figure out how many will be attending. This is important because groups with more than 125 participants may require additional lines. When setting up, dial in 5-10 minutes earlier using the Leader Code provided on the back of your card and decide if your meeting should be recorded.

We guarantee 24/7 assistance to ensure your virtual experience is optimum, but maintaining transparency with your attendees by communicating our feature availabilities to them will make for smooth anatomical function.