How do I set up a new client?

OK… I have a client who wants a conferencing account. Now what do I do?

You can submit a client for set-up 24/7 by clicking on http://www.conferencegroup.com/forms/client.html, or visiting www.conferencegroup.com and selecting “Agent Resource Center”, then “Submit Client”.
For more information on submitting a client, please contact us on 877-716-8255 or agents@conferencegroup.com.

Did you know…?

The Conference Group emails every new customer you set up. About a week after mailing conference cards to new clients, we send them an email to verify they have received their conference cards via mail.

The Conference Group monitors for first time use. When your customer uses for the first time, we call each person to ensure their first experience was positive and answer any questions they may have. We may even end up sending them an additional card or 2 for other people in their office.

For more information on how the Conference Group supports your sales efforts, please contact us on 877-716-8255 or agents@conferencegroup.com.

How do I order cards for existing clients?

Want to increase conferencing use for your existing clients? Offer them additional conference cards for other people in their office.

To request additional conference cards from the Conference Group, simply email us at csr@conferencegroup.com with client’s account number and the names and email addresses of the people to receive a new conference card. Your clients will receive an email with their new passcodes within 24 business hours and their new card within 3-5 business days. Do this and watch your commissions grow!

UK Local Access is Here!

You already know that the Conference Group offers one of the most comprehensive International platforms in the industry. Effective immediately, we now can provide our UK clients local access directly into a conference.

This enhancement allows a potentially more cost effective alternative for many of our UK participants, while conveying a more local perception.

If any of your clients can benefit from this newest enhancement, please contact us for more information on 877-716-8255 or agents@conferencegroup.com.

The Conference Group got a Facelift!

Have you taken a look at us lately? We have gotten a facelift… well, our website has anyway. Now, when you visit us at www.conferencegroup.com, you can access the Agent Resource Center (see previous blog entry for details), view our International toll free availability by country, and access on-line product demos. Please use our website as a tool to assist you in growing your conferencing business.

For more information on our agent program, please contact us on 877-716-8255 or agents@conferencegroup.com.

Use Sub-Agents to sell conferencing for you!

Do you have agents selling for you? If so, we can help you grow your agent sales with a variety of tools.

You don’t have to be a conferencing expert to effectively sell conferencing solutions. That is where we come in… Allow us to work with your agents or your clients to determine the most effective solution(s) for their specific needs. We can conduct webinars, participate in sales calls, and provide you with proposal templates to make the sales process very smooth.

To ensure effective tracking of accounts for your channel, consider setting up a unique agent code for each sub-agent. This will enable you to track commissions easily and even provide each sub-agent with a unique instant passcode link so their clients can obtain personal conference passcodes 24 hours a day.

For more information on setting up your sub-agents with all of the Conference Group’s sales tools, please contact us on 877-716-8255 or agents@conferencegroup.com.

FREE “On-Demand” scheduling plug-in for Outlook

Of course most conferences are “reservationless”, but how does your client communicate meeting dates and times to her audience? Most likely via email.

The Conference Group is pleased to offer our FREE “On-Demand” scheduling plug-in for Outlook. Once this feature is downloaded, a Reservationless Conference Request button will appear on the conference leader’s Outlook toolbar. By simply clicking on the button and selecting the conference participants from the contacts list, the leader can send an Outlook event to the participants, which will auto-populate all conference access instructions. This can be used for audio conferences, web conferences, or combined web with audio events.

To learn more or to download the free “On-Demand” plug-in, click here or visit http://www.conferencegroup.com/ondemand/.

For more information on the “On-Demand” plug-in, or our agent program in general, please contact us on 877-716-8255 or agents@conferencegroup.com.