How do the Reservationless Features work?

The Conference Group’s reservationless conferences can be customized to meet the varied needs of your customers. The options desired may be selected on our Client Submission form. The settings that may be modified for each conference include the following:

Number of Lines [Default is 20] - The number of people that can be on a call at one time. This field can be set for up to 99 lines.

Music/Security [Default is ON] - When turned ON, participants dialing in will hear music playing and will not be able to communicate until the leader dials in. When turned OFF, participants will be able to communicate without a leader being in the call.

Name Record [Default is OFF] - After participants enter their passcode they are prompted to say their name followed by the #. The recorded name is then played into the conference and stored for playback during the conference.

Entrance/Exit Tones [Default is ON] - Participants in the conference will hear a single ding when someone enters the conference and a double ding when someone leaves.

Leader Hang-up [Default is ON] - When the leader hangs up the phone, everyone gets disconnected.

Leader Billing Code [Default is OFF] - A leader generated number that appears on the invoice for client tracking purposes.

Attendance Report with FREE recording link [Default is ON] - After a call has been completed, an email report will be sent to the address on file with information about the call. If the leader starts a recording then there will be a link in the email to that recording. Click on the link and the recording will stream. The recording will be available to stream for 30 days from the date of recording. To download the file, save it on your computer through Windows Media Player®.

Use your demo account for prospective clients!

The Conference Group provides our agents with a monthly credit up to $50 on a demo account to offset any costs associated with demonstrating our services with your prospects. This credit can be applied to reservationless service, operator assisted service, and even ReadyShow® web conferencing. For more information on your agent demo account with monthly $50 credit, please contact us at agents@conferencegroup.com.

Setting up an account is easy!

Setting up an account couldn’t be easier… We provide you with a few different tools to set up your customers for conferencing:

1. Agent Submission: Click on the following link, http://www.conferencegroup.com/forms/client.html. Here you complete your client’s contact and pricing information.

2. Customer Sign-up (Instant Passcodes): You can place the following link on your website or in your email signature to allow your customers to complete their own request and receive their passcodes instantly! (Note: a credit card is required for this link) https://www.conferencegroup.com/InstantPasscode/NewAcct.aspx?XXXX-XXXX (The XXXX-XXXX must be replaced with your Agent ID to ensure you receive credit for the account).

3. Customer Sign-up (Invoiced Monthly): The following link will allow your customers to sign up for an account and still enjoy the benefit of a monthly invoice, rather than credit card billing. https://www.conferencegroup.com/forms/customer.html?XXXX-XXXX (The XXXX-XXXX must be replaced with your Agent ID to ensure you receive credit for the account).

You can also click on the “Submit a Client” link at the bottom of this page to submit a client immediately.

FREE Account Set-Up

Did you ever wonder how you can add incremental income from your current customer base? Consider offering a complementary, as in FREE, conference account for your new customers to use. There is no charge to set up a reservationless conferencing account with the Conference Group. Your customer will only be billed for their usage at the rate you determine. To submit a client to us for set up, visit http://www.conferencegroup.com/forms/client.html, or click on the “Submit a Client” link at the bottom of this page.

Announcing the Conference Group's New Blog!

Welcome to the Conference Group’s new blog. Here you can expect to learn about our latest product developments, marketing tips and online tools available to help you build your conferencing business.

Our blog will be updated mid-week in the mid to late morning hour (depending on your time zone) – right about the time you would be reaching for your coffee cup.

The title “Conference Group Coffee Break” signifies the relaxed, yet productive atmosphere we are hoping to cultivate for our readers. We welcome feedback on our entries and will respond in a timely fashion. Also, you will be able to access the Agent Resource Center (ARC), our online agent portal, as well as the link to submit a client to the Conference Group.

Here’s to a successful and happy 2008 with all of our sales partners… Cheers!